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June 5, 2021

Mindsets

Reading the comments and quips about media training, crisis communications and leadership abilities & whether it could have salvaged the situation. I personally don’t think any kind of training will help if you’re not willing to learn. Watch the media briefing here https://www.youtube.com/watch? I had to read Carol Dweck‘s book again about mindset and what she said about fixed-mindset and growth-mindset leaders. Read the stories behind Lee Iacocca and Albert Dunlap and when you think you’re invincible, invulnerable and entitled which ultimately […]
October 2, 2020

It’s World Rivers Day!

It’s World Rivers Day today.  As a World Vision advocate for WASH (Water, Sanitation & Hygiene), it’s so important we take care of our rivers.Our rivers are our lifeline.  Lifeline to a future that ties us to nature; lifeline to new economic possibilities; raw water source for industry and even human consumption. I went on a trip on the Klang River recently.  Once upon a time, It was the main transport artery carrying tin mined in KL to Port Swettenham (now […]
October 2, 2020

Make Me A Raving Fan

Last week was spent celebrating my birthday in two places. I have always enjoyed going to The Banjaran Hotsprings Retreat even as a full paying customer. With the hospitality industry being the hardest hit, you would think service would be better and that people are not going to certain places for price alone. Friendliness should be a given but these were some qualities that got me thinking about my next trip back. Being welcomed – Upon arrival, I received a bouquet of flowers. […]
May 15, 2020

Connecting EFFECTIVELY on LinkedIn

LinkedIn is a powerful professional tool for connections. Here are some of my observations on how to use the tool effectively. There are various online media platforms and each has their role to play. The messaging may be the same but the way it is delivered is also different because of the audience and more importantly, the frame of mind when you’re on the various platforms. I’d like to share 3 ways I have used it effectively and also my pet […]
May 15, 2020

Business Continuity Ready: Are YOU?

This whole affair with the lock down has finally gotten companies large and mainly medium and small looking seriously at their business continuity plans and how foolproof they are…or not. It got me thinking about me as an employee and an individual who has her hands in many things how foolproof I am too. It’s not a pretty picture but it’s a picture that needs to be dissected. Plan for the impact of an emergency Now how many of us had […]
April 14, 2020

Are You Being Served? 3 Virtues Of Customer Service

In May 2019, a team of more than 20 Malaysian entrepreneurs went on a journey to the Land Of The Rising Sun led by Dato Michael Tio (DMT) of PKT Logistics as part of his study tour (the 11th so far). I had the privilege of joining the team on this study where we visited Osaka University & Hiroshima City University. In a contingent of 5 Vellfires led by “Captain” DMT , we traipsed over 1000 kilometres from Kyoto, Osaka, Hiroshima […]
April 1, 2020

5 Business Lessons Learned While Travelling

Going for a three-week holiday using all forms of transportation (planes, trains, automobiles, buses and boats) traipsing across three countries required a lot of planning. It involved going to a concert, a half marathon and a wedding in different cities and towns. Despite all the planning, there is the mindset to be opened to surprises. There were many references to principles (in business and in life) on this trip. Let’s start with the first! 1. A Brand You Can Trust – Unfortunately, I was not going first-class […]
April 1, 2020

5 Ways On How NOT To Pitch

1. Don’t Pitch To The Wrong Section If I get a ringgit every time I get pitched on a story which I do not cover at all…. Many times someone sends me a message about something I do not cover. It could be a health story and no, I don’t cover that. You wouldn’t pitch a sports story to a business editor. Please do your homework. Time is wasted and really, I don’t feel obligated to veer you in the right […]
October 24, 2017

Doing It For The Right Reasons

Well, this is a difficult one to write.  This year started off painfully.  I didn’t have any clear goals or maybe I did but I wasn’t motivated to do them.  I had a formula (or so I thought) on bringing my mojo back but sometimes it’s easier said than done.  It’s always about getting yourself aligned spiritually, physically and mentally but everything was out of sync.  However, I knew I just had to do all these things despite whatever was happening.  […]