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April 14, 2020

Are You Being Served? 3 Virtues Of Customer Service

In May 2019, a team of more than 20 Malaysian entrepreneurs went on a journey to the Land Of The Rising Sun led by Dato Michael Tio (DMT) of PKT Logistics as part of his study tour (the 11th so far). I had the privilege of joining the team on this study where we visited Osaka University & Hiroshima City University. In a contingent of 5 Vellfires led by “Captain” DMT , we traipsed over 1000 kilometres from Kyoto, Osaka, Hiroshima […]